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By completely outsourcing
the Information
Technology department to SMR the following consulting
services are provided: |
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Asset
Management |
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Includes
tracking of equipment and software licenses. |
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Business
Applications |
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Includes business systems development and website applications |
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Desktop
Management |
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Includes the installation, maintenance and repair of computers, laptops,
printers, other office equipment and related software |
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System
Documentation |
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Includes documentation of policies, procedures, applications, and network |
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End User
Technical Support |
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Includes onsite support, remote emergency support, issue resolution with
connectivity and software applications |
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Network
Management |
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Includes installation and maintenance of network equipment, system security,
data backups, disaster recovery |
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Technology
Procurement |
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Includes purchasing equipment, software and other services; coordinating
returns and evaluating and qualifying vendors |
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Project
Management |
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Includes the coordination of projects from planning to completion |
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Strategic
Technology Planning |
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Includes budget projections, information technology assessment, risk management
and IT performance measures |
