Utilize our consulting services by outsourcing your Network Management with our complete Information Technology package. Our IT services are available throughout Mainland United Kingdom.

The backbone to the technology infrastructure of an organization is the computer network. It is an intricate chain of equipment and cables that powers the entire network of computers. Each link in the chain can be a potential failure point. SMR uses its proven approach to minimize failures and to keep the network operational.

Setting up a network does not guarantee a maintenance-free system environment. After the network has been set up, continual support, troubleshooting and maintenance is required to benefit from the system. By performing the following functions, SMR assures that a network will improve business operations:

Network Installation
	Network Design
		Analyze existing infrastructure
		Evaluate the technology budget
		Research current and future technologies
		Perform cost benefit analysis and Return on Investment (ROI) analysis
		Assess the most appropriate network for business process improvement to meet organization goals
		Plan for network capacity based on number of users and system requirements
		Plan for expansion of network
		Develop network topology and architecture
	Hardware Installation
		Install network hardware: servers, routers, switches, hubs, bridges, wireless networking
		Install data protection systems (uninterruptible power supplies (UPS), redundant array of independent disks (RAID), and tape backup systems)
		Install storage systems: storage area network (SAN), fibre channel storage, network attached storage (NAS)
		Set up storage racks to hold network hardware (servers, routers, switches)
	Software Installation
		Migrate operating systems (OS), applications, hardware, drivers
		Install software: operating systems (OS), email server, database server, web server, file transfer protocol (FTP), internet faxing
		Install redundancy and clustering technologies: network load balancing and cluster servers
		Implement remote networking: virtual private network (VPN), secure shell (SSH), remote desktop access
		Install network security: firewalls, demilitarized zone (DMZ), virtual LAN (VLAN), intrusion detection system (IDS), anti-virus software, secure socket layer (SSL)
		Install network services: domain controllers, file and print, domain name system (DNS), dynamic host configuration protocol (DHCP), windows internet naming service (WINS), proxy servers
	Inspection and Documentation
		Perform a quality assurance (QA) inspection on every component of the network (cables, connections, etc.)
		Develop network layouts and wiring diagrams
Network Administration
	Security Management
		Update firewall software
		Update anti-virus software
		Test network security: firewall, server, internal, external
	Data Management
		Perform routine (daily, weekly, as required) backups of critical data
		Store data backup tapes offsite for disaster recovery capability
		Perform defragmentation (disks, databases)
	User Administration
		Develop and implement workstation usage policies for employees
		Administer authorized access ID’s for new and existing employees
		Set security restrictions and network access for users
		Set end-user rights
		Limit desktop administrative rights
		Maintain domain controllers (logon scripts, profiles, domain policies)
	Network Maintenance
		Schedule network maintenance
		Install network software upgrades
		Install operating system upgrades
		Update service patches and service packs
		Perform network diagnostics
		Resolve server crashes
	Network Monitoring
		Monitor firewall for intrusion attacks
		Monitor logs: system, anti-virus, firewall, error, user, application
		Monitor user activity
		Monitor servers for optimal efficiency
		Perform random checks remotely to monitor user compliance
		Monitor network for usage, collision detection and performance
		Monitor back up drives and software