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Utilize our consulting services by outsourcing
your Computer Repair and Maintenance with our complete
Information Technology package. Our IT services are available throughout
Mainland United Kingdom.
At SMR we provide clients with computer repair and maintenance.
Our desktop management effort includes the installation, maintenance and repair
of computers, laptops, and any personal peripheral equipment to Component
Level, such as printers
or scanners.
Having the network operational one hundred percent of the time provides no value
to the organization if the desktops are inoperable. Our technicians provide
better service to end users by creating a reliable and stable environment, maximizing
employee productivity and reducing costs.
By performing the following computer repair, maintenance and consulting tasks,
we are able to support the office environment:
Desktop Installation
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Create standard configurations for desktop hardware and software
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Install
a new desktop or laptop workstation with any or all of these internal
components: hard drives, CD-ROM drives, DVD-ROM drives, ZIP drives,
floppy disk drives, memory, audio cards, video cards, modems, video
capture cards |
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Install
external components, such as the mouse, keyboard, monitor and speakers
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Install
peripherals such as personal printers and scanners
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Install
hardware drivers |
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Install
standard software configurations, including anti-virus software and
office productivity suites |
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Install
additional software as required, such as financial software, graphic
design software, and web development software
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Resolve
any software and hardware conflicts |
Desktop, Laptop, Server
and Peripheral Repair and Replacement
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Track equipment warranty information
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Perform cost analysis of Computer Repair vs. Replacement
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Order replacement parts
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Repair/replace defective hardware, software and peripherals
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Dispose of obsolete or broken equipment
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Desktop, Laptop, Server
and Peripheral Maintenance
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Deploy applications and operating systems centrally
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Apply service packs and security patches
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Manage installed applications centrally
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Reinstall operating system
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Perform disk defragmentation
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Perform routine disk clean-ups and scan disk drives for errors
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Remove unnecessary software programs
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Perform scheduled cleaning of printers
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