If there is a problem with the XBox 360 The LEDs in the ring of
light will flash in a particular pattern. The pattern itself leads
some insight to the problem. Certain patterns will lead to numbered
error codes which will provide further insight to the problem. The
numbered error codes are described below their corresponding LED
code.
Sections 1, 2, 3, and 4 are flashing red - The AV cable cannot be detected / \ \ / THINGS TO TRY
Sections 1, 3, and 4 are flashing red - General Hardware Failure / \ \ / Check the secondary Error Code per the instructions in the section below THINGS TO TRY
Sections 1, and 3 are flashing red - Overheating / \ \ / Alternatively Overheating can be cause by the console locking up or "freezing" after a set amount of time. Lockups that occur at a specific point in a game are generally problems with the game itself and not caused by overheating. THINGS TO TRY
To try to prevent this problem, use the following precautions:
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT. A more aggressive Solution to overheating is to improve the cooling system of the console. The best solution is to replace the thermal compound. If you attempt this you do so at your own risk. If you're console is still under warranty it is recommended that you contact MS for a replacement before attempting to fix it yourself. ============================= Section 4 is flashing red - Hardware Failure / \ \ / The Specific Type of hardware failure can be determined by the error code displayed on the screen. If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below E45: Unknown (possibly dashboard update related) E64: DVD Drive Error.... DVD Timeout, Wrong firmware, DVD is without f/w chip, etc. E65: DVD Drive Error.... DVD Timeout, Wrong firmware, DVD is without f/w chip, etc. This can also be caused by the tray not being fully closed on boot. E66: DVD Drive Error: DVD model, or version does not match that of the version expected by the dashboard. OR the firmware version on the drive is older then the firmware version expected by the dashboard. Make sure the DVD drive is of the same version originally included with the console and that it is using either the original firmware included with the console or newer. E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive EPROM Error. Some also believe this might be caused by a problem with the fans. E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it E71: possibly a dashboard update error, Check below in the "Console Reset Codes" for instructions. If that does not work there is no other solution and the console must be sent back to MS for repair. E72: (not yet known) E73: General Hardware Error: Ethernet port... this error is caused by a problem with the Ethernet port. E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known to be working then there is a 90% chance it's a scalar chip problem (the "ANA" or "HANA" chip connected directly to the AV cable) in rare cases it is the GPU. E76: (not yet known) E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it ============================= --==SECONDARY ERROR CODES==- The specific type of hardware failure can be determined by a "hidden" error code
Here is how you interpret the LEDs to get the code number:
0001 power supply problem 0002 Network Interface problem 0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply. 0010 over heating 0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes. 0012 over heating 0013 over heating 0020 (Not yet known, possibly overheating) 0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the Southbridge chipset on the motherboard. 0022 GPU Error / GPU Overheating 0023 (not yet known) ... 0101 (not yet known) 0102 unknown error
0110 Memory Error / Memory Overheating - see solution for error 0102 ... 0200 (not yet known) ... 1000 (not yet known) 1001 (not yet known) 1002 (not yet known) 1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it 1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm. 1011 (not yet known) 1012 (not yet known) 1013 (not yet known) possibly a dashboard update error 1020 (not yet known) 1021 (not yet known) 1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip) 1023 DVD drive not connected, connect DVD drive to boot 1030 (not yet known) 1031 (not yet known) 1032 (not yet known) 1033 (not yet known) ... 1444 and up There is no "4" in the error codes four lights is a "0" go back and check your code again. ============================= --==Console Reset Codes==-- Clear All Installed Game Updates and Console Cache
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